In her year since becoming co-C.E.O. of the Dorchester Collection, Helen Smith has been hopping between its luxury hotels, from Le Meurice, in Paris, and Hotel Eden, in Rome, to the Beverly Hills Hotel, in Los Angeles, and the Dorchester, in her home city of London. She knows the ins and outs of the brand’s nine hotels, spending nearly the last 20 years with the company, where she’s worked in roles including chief customer-experience officer. Now, with the collection’s 10th hotel opening—the Lana, in Dubai—she’s off to the Middle East. Here, Smith shares her top tips for living the good life at cruising altitude.
Favorite airline?
British Airways. I’ve been loyal to them for over 25 years.
